Most agencies hide their process behind status calls and gantt charts no one reads. Ours is published — every phase, every deliverable, every gate. You'll know what's happening before it happens.
Status calls are usually a tax on the client — meetings to perform progress instead of make it. We default to async, written, and concise. If you need a call, you can have one. If you don't ask, you won't be required to attend one.
Every engagement is locked across all three. If we miss a date, you get 10% off. If you change scope, we re-quote. No exceptions, both directions.
Written updates, written approvals, written briefs. Calls happen only on request. Your time is more valuable than our process.
You own the repository, the hosting account, the domain, and every third-party credential. No vendor lock-in. If you fire us, you can keep operating without us.
Out of scope, out of cycle, out of expertise — we'll tell you. Then we'll refer you to someone who handles it. Pretending to be a one-stop shop hurts you, not us.
No public team. No client logo wall. Reference releases require written permission. We protect your operational footprint as carefully as our own.
The deadline is the moment your site needs to perform — first debate, fundraising push, FEC filing, polling release. We build to your real-world deadlines, not the calendar's.